This Privacy Policy outlines how Cardiff Guttering ("we", "us", or "our") collects, uses, and protects any personal information you provide when using this website.
1. Who We Are
Cardiff Guttering is a UK-based website providing information and guidance about guttering repair, replacement, and maintenance. We connect users with local, professional guttering services.
2. What Information We Collect
We may collect the following types of personal data:
- Name and contact details (such as email address or phone number) if you fill out a contact form
- Information about your property (e.g. type of building, guttering issues)
- Technical data such as IP address, browser type, and website usage statistics (collected via cookies or analytics tools)
3. How We Use Your Information
We collect your information to:
- Respond to your enquiries or requests for services
- Provide helpful guttering advice or updates (if you opt in)
- Improve our website and content through analytics
- Refer your enquiry to a qualified, local guttering professional where appropriate, via an intermediary called Leads Do Work.
4. Legal Basis for Processing
We process your personal data on the basis of:
- Your consent (where applicable)
- Our legitimate interest in responding to your request or enquiry
- Compliance with any legal obligations
5. Sharing Your Information
We may share your information with trusted local guttering professionals so they can contact you to provide a quote or discuss your needs. We do not sell, rent, or trade your data to third parties for marketing purposes, other that for the purposes of inviting quotes if you complete a form requesting them.
Where you complete a form provided by a third party company on our website, they will process the information you provide in line with their privacy policy. Check the link on the form you complete. In the case of Leads Do Work, the privacy policy is available here.
6. Data Security
We are committed to ensuring your data is secure. We use appropriate technical and organisational measures to protect against unauthorised access or disclosure.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your rights have been breached
8. Cookies
Our website may use cookies to understand user behaviour and improve your experience. You can adjust your browser settings to refuse cookies or alert you when they are being used.
9. Changes to This Policy
We may update this policy from time to time. Please check this page periodically to ensure you're happy with any changes.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: [email protected]